Verify Your jet9ja Account
Account verification is how we keep your balance safe. Without it, withdrawals are held — not to slow you down, but to make sure money only moves to the person who owns the account. The documents we ask for are standard: a national ID or passport, and confirmation that the wallet number on your account belongs to you. Upload clear photos through
the verification section in your account settings. Our team reviews submissions and updates your status. Players in Dhaka and elsewhere in Bangladesh typically complete this in one session when the photos are clear and the details match what's on your account.
- Go to verification — Find the verification section inside your account settings and start the submission form.
- Upload your ID — Upload a clear photo of your national ID or passport — both sides if required.
- Confirm your wallet — Confirm the bKash, Nagad, or Rocket number on your account matches your registered wallet.
- Wait for review — Our team checks your submission and your account status updates once the review is done.